Find answers to common questions about our products, shipping, orders, and more. Can't find what you're looking for? Contact us.
Probiome products contain next-generation probiotic bacteria Akkermansia muciniphila and traditional probiotic bacteria, while also helping to regulate the digestive system and support the immune system thanks to the powerful synergy created by resveratrol, panax ginseng, maca, and red berries.
Akkermansia muciniphila is a unique next-generation probiotic bacterium naturally found in the gastrointestinal system. Unlike other bacteria, Akkermansia muciniphila can survive in an oxygen-free environment and contributes to restoring the disrupted balance in the gut microbiota and repairing gut permeability by taking a holistic approach to the human body.
Prebiotics are specialized dietary fibers that promote the growth of beneficial bacteria in the gut. Our prebiotic products are specially designed with inulin, a rich source of fiber, and powerful components with high antioxidant capacity. The use of prebiotics together with probiotics shows supportive properties for the digestive system.
Probiotics are live beneficial bacteria that support gut health. Prebiotics are indigestible dietary fibers that provide nutrition and multiplication for these beneficial bacteria. In short, probiotics are "good bacteria" and prebiotics are the "food source" for these bacteria. When used together, they create a synbiotic effect and support gut health more effectively.
Suitable for use by children aged 4-10 and all adults aged 11 and over.
Our products do not contain gluten, lactose, or artificial sweeteners.
People who have difficulty chewing tablets or swallowing capsules can crush the tablet and open the capsule.
Daily use of the products is recommended for maximum benefit. However, if you forget, you can continue using them on other days.
Our products can be consumed until the expiration date when stored at room temperature not exceeding 25 degrees with the cap closed. The expiration date is 2 years from the production date.
Our products are in the food supplement category. Probiotic and prebiotic products have no known specific side effects. The components in the products are determined within the framework of the rules set by the Ministry of Agriculture and Forestry.
Our products are in the food supplement category. Probiotic and prebiotic products have no known specific drug interactions. If you are taking any medication regularly, it is recommended that you consult your doctor before use.
Yes, you can use them. It is recommended to have 3 hours between antibiotic and probiotic use.
All products under Next-Microbiome are produced and packaged according to HACCP (Hazard Analysis and Critical Control Points) rules and GMP (Good Manufacturing Practices) requirements. Our production processes are carried out in accordance with international quality standards.
Most people begin to notice improvements in digestive comfort within 2-4 weeks of consistent use. However, the full benefits of probiotic supplementation develop over time as your gut microbiome adjusts. We recommend at least 3 months of continuous use for optimal results.
Our products combine next-generation probiotics like Akkermansia muciniphila with traditional probiotics and are supported by prebiotics and ancient botanical components. Our formulations, founded by Microbiologist Ali Rıza Akın with 25+ years of microbiome research experience, are backed by comprehensive scientific research and multiple international patents.
It is recommended that you consult your doctor before use during pregnancy and breastfeeding.
We have products specially formulated for children aged 4-10. You can get information from our dietitian support line for product selection suitable for your child's age and needs.
Our products are in the food supplement category. If you have a chronic condition such as diabetes, it is recommended that you consult your doctor before starting to use the product.
People with weakened immune systems must consult their doctor before starting to use the product.
It is recommended that you consult your doctor for product use during the pre- and post-surgical period.
It is recommended that you use according to the dosage instructions specified on each product's packaging. Generally, 1-2 capsules/tablets per day are recommended. For detailed information, you can review the usage instructions on the product page.
When you want to use multiple products together, it is recommended that you get information from our dietitian support line to ensure that the products are compatible with each other.
At least 3 months of regular use is recommended for probiotic and prebiotic supplements to be effective. Balancing the gut microbiota is a time-consuming process.
Our products should be stored at room temperature not exceeding 25 degrees with the cap closed, away from moisture and not exposed to direct sunlight. There is no need to store in the refrigerator.
Products can be used until the expiration date after the packaging is opened. However, it is recommended that you store them by tightly closing the cap after opening the packaging.
We currently ship to Turkey and the USA through our regional online stores. Visit nextmicrobiome.com.tr for Turkey, akkermansia.life for the USA. Our shipping service to different regions will start soon.
Shipping times, costs, and delivery conditions vary depending on the website you purchase from and the country where your delivery address is located. For detailed shipping and delivery information, you can review the shipping information section on the website where you made your purchase or see shipping options on the payment page.
Once your order is shipped, you will receive an email with tracking information. You can use the tracking number provided to monitor your package's journey. If you experience any issues tracking your order, please contact our customer support team.
We accept credit card, debit card, wire transfer/EFT, and cash on delivery options. All payments are processed through SSL-certified secure infrastructure.
Yes, thanks to SSL-certified infrastructure, your payment information is always secure. Your payment information is never stored and is not shared with third parties.
If your order has not yet been shipped, you can cancel your order by contacting our customer service. The return procedure applies for orders that have been shipped.
If your order has not yet been shipped, you can make changes to your order by contacting our customer service. Changes cannot be made for orders that have been shipped.
The order confirmation email is usually sent within a few minutes after your order is completed. If you cannot find it when checking your email, we recommend checking your spam folder. If you still cannot find it, you can contact our customer service.
We offer a 30-day satisfaction guarantee on all our products. You can return unopened and undamaged products within 30 days of purchase. Please contact our customer support team to initiate a return.
After the returned product reaches us, the product is checked and after approval, the refund amount is returned to your account within 5-7 business days.
Due to health and hygiene reasons, returns of opened products are not accepted. However, if you have experienced a problem with the product, you can contact our customer service.
Product exchanges are not made. After the return process is completed, you can reorder the product you want.
In case of product defect or wrong product sent, return shipping cost is covered by us. In customer-initiated returns, shipping cost belongs to the customer.
Next-Microbiome is a company founded by Microbiologist Ali Rıza Akın with 25+ years of microbiome research experience, developing next-generation probiotic and prebiotic supplements. With our scientifically-based formulations and multiple international patents, we are a leader in the field of gut health.
Yes, you can contact our dietitian team for personalized product consultation. Dietitian Support Line: 0533 517 63 73
Yes, our products are also sold at certain pharmacies. You can call the Pharmacy Line: 0533 517 64 14 to find the nearest sales point to you.
Yes, we have corporate sales. For corporate sales requests, you can fill out the "Corporate Sales Form" on our website or contact our customer service.
You can stay informed about our campaigns and special discounts by subscribing to our newsletter. You can also follow our social media accounts to keep up with our current campaigns.
Yes, our products are based on comprehensive scientific research. You can review our scientific articles and research results from the blog section on our website.
You can reach our customer service via email, phone, or the contact form on our website. Our working hours: Monday-Friday 09:00-18:00
For detailed information about your rights regarding the protection of your personal data and our privacy policy, you can review the "KVKK Disclosure Text" and "Privacy Policy" pages on our website.
Probiome products contain next-generation probiotic bacteria Akkermansia muciniphila and traditional probiotic bacteria, while also helping to regulate the digestive system and support the immune system thanks to the powerful synergy created by resveratrol, panax ginseng, maca, and red berries.
Akkermansia muciniphila is a unique next-generation probiotic bacterium naturally found in the gastrointestinal system. Unlike other bacteria, Akkermansia muciniphila can survive in an oxygen-free environment and contributes to restoring the disrupted balance in the gut microbiota and repairing gut permeability by taking a holistic approach to the human body.
Prebiotics are specialized dietary fibers that promote the growth of beneficial bacteria in the gut. Our prebiotic products are specially designed with inulin, a rich source of fiber, and powerful components with high antioxidant capacity. The use of prebiotics together with probiotics shows supportive properties for the digestive system.
Probiotics are live beneficial bacteria that support gut health. Prebiotics are indigestible dietary fibers that provide nutrition and multiplication for these beneficial bacteria. In short, probiotics are "good bacteria" and prebiotics are the "food source" for these bacteria. When used together, they create a synbiotic effect and support gut health more effectively.
Suitable for use by children aged 4-10 and all adults aged 11 and over.
Our products do not contain gluten, lactose, or artificial sweeteners.
People who have difficulty chewing tablets or swallowing capsules can crush the tablet and open the capsule.
Daily use of the products is recommended for maximum benefit. However, if you forget, you can continue using them on other days.
Our products can be consumed until the expiration date when stored at room temperature not exceeding 25 degrees with the cap closed. The expiration date is 2 years from the production date.
Our products are in the food supplement category. Probiotic and prebiotic products have no known specific side effects. The components in the products are determined within the framework of the rules set by the Ministry of Agriculture and Forestry.
Our products are in the food supplement category. Probiotic and prebiotic products have no known specific drug interactions. If you are taking any medication regularly, it is recommended that you consult your doctor before use.
Yes, you can use them. It is recommended to have 3 hours between antibiotic and probiotic use.
All products under Next-Microbiome are produced and packaged according to HACCP (Hazard Analysis and Critical Control Points) rules and GMP (Good Manufacturing Practices) requirements. Our production processes are carried out in accordance with international quality standards.
Most people begin to notice improvements in digestive comfort within 2-4 weeks of consistent use. However, the full benefits of probiotic supplementation develop over time as your gut microbiome adjusts. We recommend at least 3 months of continuous use for optimal results.
Our products combine next-generation probiotics like Akkermansia muciniphila with traditional probiotics and are supported by prebiotics and ancient botanical components. Our formulations, founded by Microbiologist Ali Rıza Akın with 25+ years of microbiome research experience, are backed by comprehensive scientific research and multiple international patents.
It is recommended that you consult your doctor before use during pregnancy and breastfeeding.
We have products specially formulated for children aged 4-10. You can get information from our dietitian support line for product selection suitable for your child's age and needs.
Our products are in the food supplement category. If you have a chronic condition such as diabetes, it is recommended that you consult your doctor before starting to use the product.
People with weakened immune systems must consult their doctor before starting to use the product.
It is recommended that you consult your doctor for product use during the pre- and post-surgical period.
It is recommended that you use according to the dosage instructions specified on each product's packaging. Generally, 1-2 capsules/tablets per day are recommended. For detailed information, you can review the usage instructions on the product page.
When you want to use multiple products together, it is recommended that you get information from our dietitian support line to ensure that the products are compatible with each other.
At least 3 months of regular use is recommended for probiotic and prebiotic supplements to be effective. Balancing the gut microbiota is a time-consuming process.
Our products should be stored at room temperature not exceeding 25 degrees with the cap closed, away from moisture and not exposed to direct sunlight. There is no need to store in the refrigerator.
Products can be used until the expiration date after the packaging is opened. However, it is recommended that you store them by tightly closing the cap after opening the packaging.
We currently ship to Turkey and the USA through our regional online stores. Visit nextmicrobiome.com.tr for Turkey, akkermansia.life for the USA. Our shipping service to different regions will start soon.
Shipping times, costs, and delivery conditions vary depending on the website you purchase from and the country where your delivery address is located. For detailed shipping and delivery information, you can review the shipping information section on the website where you made your purchase or see shipping options on the payment page.
Once your order is shipped, you will receive an email with tracking information. You can use the tracking number provided to monitor your package's journey. If you experience any issues tracking your order, please contact our customer support team.
We accept credit card, debit card, wire transfer/EFT, and cash on delivery options. All payments are processed through SSL-certified secure infrastructure.
Yes, thanks to SSL-certified infrastructure, your payment information is always secure. Your payment information is never stored and is not shared with third parties.
If your order has not yet been shipped, you can cancel your order by contacting our customer service. The return procedure applies for orders that have been shipped.
If your order has not yet been shipped, you can make changes to your order by contacting our customer service. Changes cannot be made for orders that have been shipped.
The order confirmation email is usually sent within a few minutes after your order is completed. If you cannot find it when checking your email, we recommend checking your spam folder. If you still cannot find it, you can contact our customer service.
We offer a 30-day satisfaction guarantee on all our products. You can return unopened and undamaged products within 30 days of purchase. Please contact our customer support team to initiate a return.
After the returned product reaches us, the product is checked and after approval, the refund amount is returned to your account within 5-7 business days.
Due to health and hygiene reasons, returns of opened products are not accepted. However, if you have experienced a problem with the product, you can contact our customer service.
Product exchanges are not made. After the return process is completed, you can reorder the product you want.
In case of product defect or wrong product sent, return shipping cost is covered by us. In customer-initiated returns, shipping cost belongs to the customer.
Next-Microbiome is a company founded by Microbiologist Ali Rıza Akın with 25+ years of microbiome research experience, developing next-generation probiotic and prebiotic supplements. With our scientifically-based formulations and multiple international patents, we are a leader in the field of gut health.
Yes, you can contact our dietitian team for personalized product consultation. Dietitian Support Line: 0533 517 63 73
Yes, our products are also sold at certain pharmacies. You can call the Pharmacy Line: 0533 517 64 14 to find the nearest sales point to you.
Yes, we have corporate sales. For corporate sales requests, you can fill out the "Corporate Sales Form" on our website or contact our customer service.
You can stay informed about our campaigns and special discounts by subscribing to our newsletter. You can also follow our social media accounts to keep up with our current campaigns.
Yes, our products are based on comprehensive scientific research. You can review our scientific articles and research results from the blog section on our website.
You can reach our customer service via email, phone, or the contact form on our website. Our working hours: Monday-Friday 09:00-18:00
For detailed information about your rights regarding the protection of your personal data and our privacy policy, you can review the "KVKK Disclosure Text" and "Privacy Policy" pages on our website.